Ozz Technologies LLC

Privacy Policy — Ozz Technologies LLC

Ozz Technologies LLC

Effective Date: October 14, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Ozz Technologies LLC ("we," "us," or "our") DOES NOT share opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information:

• Name, email address, phone number, physical address

• Trade, service area, availability and business details for installers and crews

• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, device information

• Website usage patterns and analytics

• Cookies and similar technologies

Communications:

• Records of inquiries, job requests and job coordination messages

• Scheduling details and preferences

• Job history and feedback

2. How We Use Your Information

• Providing and improving our services, including matching contractors with installation crews

• Sending job offers, scheduling messages, job status updates and replies

• Communicating with you about your inquiries and jobs

• Improving website functionality and user experience

• Security and fraud prevention

• Keeping records of your communication preferences and consent

3. SMS Messaging & Compliance

By opting in to our SMS messages, you agree to receive text messages about job coordination: job offers, scheduling, job status updates, replies to your messages, and support.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in

• We keep timestamped records of all opt-in actions

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out:

• Reply "STOP" at any time to cancel SMS messages

• You will receive one final confirmation message, and no further messages will be sent unless you opt in again

• All opt-out requests are processed immediately

Message Frequency & Content:

• Message frequency varies based on your jobs and interactions with us

• Messages relate directly to the jobs and services you've engaged with

• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance, or contact us at ray@ozz-workforce.com

• Support is available during regular business hours

Carrier Information:

• Message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Mobile information is never sold. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Vendors who help us operate (e.g., scheduling and communication platforms)

• SMS aggregators and providers solely to deliver messages you've consented to receive

• All service providers must keep information confidential and secure

Job Coordination:

• Job-related details (such as crew name, job status and schedule) with the contractor for that specific job, only as needed to complete the job

Legal Compliance:

• If required by law, legal process, or to protect our rights

• In response to valid law enforcement requests or court orders

Business Transfers:

• In case of mergers, acquisitions, or sale of assets; your data remains protected under this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We use reasonable security measures to protect your personal information, including encryption in transit, access controls and authentication, and regular reviews. No method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies to analyze site traffic, remember preferences and improve the website. You can control cookies through your browser settings.

7. Your Rights & Choices

You may: access, update or delete your personal information; opt out of emails via "unsubscribe"; opt out of SMS by replying "STOP"; ask how we process your data; and withdraw consent at any time. Contact us using Section 10.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Ozz Technologies LLC.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version, with its effective date, will always be on our website.

10. Contact Us

Ozz Technologies LLC

14121 Heritage Landing Blvd 742, Punta Gorda, FL 33955

Email: ray@ozz-workforce.com

Website: https://www.ozz-workforce.com

By using our website and services, you consent to this Privacy Policy.